Online banking is popular because it’s quick, convenient and reliable. The resources on this page can help you access your account on different devices, stop payment on a check, make a mobile deposit, and set up your conversions for QuickBooks or Quicken.
If you use Heartland Bank’s Business Connect, the links below will walk you through how to arrange payments through ACH account withdrawals, set up new payees and wire money. There’s also information on how managers can set up alerts to specific activities.
Frequently Asked Questions about Online Banking
How do I access online banking?
How do I reset my password?
How do I transfer funds between accounts?
What browsers and devices support my digital banking experience?
How can I send secure messages in online banking?
How do I submit a stop payment request?
How can I make a mobile deposit?
I’d like to download a PDF with these instructions and more.
Setting up QuickBooks and Quicken
QuickBooks –
Desktop Conversion Instructions
QuickBooks –
Online Conversion Instructions
Quicken –
Conversion Instructions
Business Connect
We’ve assembled some PDFs and video instructions to help Heartland Bank’s Business Connect users make the most of online banking and treasury services.
Setting things up and basic transactions
How do I set up security tokens to access Business Connect for the first time?
Show me how to manage payees.
I want to use Business Connect to send a wire transfer.
What’s the process for setting up ACH payments through Business Connect?
I’d like to download a PDF with these instructions for Business Connect, and more.
I’d like to download a PDF with instructions on managing users for my Business Connect access.
What cash management (treasury) services can the Heartland Bank team help with?
Feel free to email us with any questions: TreasuryManagement@hbtbank.com
Remember, never send account information or any sensitive data in an email, it’s not a secure way to communicate. This email is for general questions only.
Fraud Prevention
How do I access Fraud Protection services in Business Connect?
ACH Transactions
What’s the best way to filter ACH transactions in the Dashboard?
Where do I set up notifications and alerts?
I want to learn about the Approved List for ACH transactions. How do I set that up?
I’d like to download a PDF user’s guide about ACH Filters.
I’d like to download a PDF user’s guide about EDI TransAlerts.
Positive Pay
There are a number of resources to guide you through some of the most important aspects that Positive Pay will have on your business. We know people need a variety of methods to get where they want to go. Here’s where you’ll find PDF handbooks for downloading and a series of helpful videos.
PDF Guides
Download a user’s guide for Positive Pay.
How to use the decision function for Positive Pay exceptions.
Methods for managing Positive Pay issued items.
Understanding QuickBooks file exports using Positive Pay-issued items.
Handy tips and tricks when working with Positive Pay.
Video Guides
Payee Positive Pay Tips & Best Practices
QuickBooks Reports – Issue File Export
QuickBooks Account Register – Issue File Export
Learn More
The Federal Trade Commission (FTC) and Federal Deposit Insurance Corporation (FDIC) have great information about identity theft and other privacy issues.
Federal Trade Commission (FTC)
Federal Deposit Insurance Corporation (FDIC)
Reporting Identity Theft to the FTC
